Digital technology is radically transforming our economies and societies with huge potential benefits for all, including in the way which companies and public administrations operate and the kind of products and services they can provide to consumers and citizens. At the same time, it raises serious social challenges to which answers must be provided. For example, in 2016, 37% of the EU labour force had insufficient levels of digital skills. However, strategies to reskill the workforce and adapt the education system to close this gap continue to lag behind. We must avoid the mistakes that we have made in the past due to a super-optimistic approach to globalization.

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